Walmart cancelled my Walmart+ after my agent built a cart for my daughter's birthday
She was overwhelmed planning her daughter's birthday party, so she asked the AI to find the best prices on the party things and put together a cart. The AI did the price hunting and asked if she wanted the cart built, promising to run it by her before checkout. She said yes. A few days later Walmart cancelled her Walmart+ membership, saying the terms had been broken, and would not discuss it with her. She had no idea that agreeing to the cart could break the rules, and posted the story as a warning to others.
This one went wrong. Read what happened so you don’t hit the same problem.
How it works
- She gives the AI the party list
- The AI compares prices and builds a list
- The AI asks if she wants a cart, promising to check before checkout
- She says yes
- Walmart cancels her Walmart+ membership a few days later, citing broken terms, and will not discuss it
Why it’s worth knowing
Nothing was even checked out in her telling. Saying yes to a cart was enough for Walmart to end the membership, with no appeal.
Where it’s from
Summarized from a public post on reddit.com. See the original ↗