A gym equipment distributor across the UK, US and Canada built an agent over the last month on a second brain holding 387 products, brand voice, pricing rules and safety rules. It does morning inbox triage, freight quotes, reporting and a live CRM. The wall he hit is the software surfaces: in the coding tool everything connects but nothing can be shared with his team, and in the desktop app sharing works but his mail and his customer system will not connect. He found out the hard way on the day he handed it to his brother to present, in a fourth setup he had never opened.
This only partly worked. Worth knowing before you try it.
He asked the AI to add some dates to his Outlook calendar. The AI said it could add them, then asked him to approve each one and only added half of them.
This only partly worked. Worth knowing before you try it.
One of his AI shortcuts had prices written out, like $10/hr and $1,200. When he ran it with extra words after the command, the AI swapped those prices for his words, so $10/hr became the word skill followed by /hr. No error, no warning. His job scoring just got quietly worse until he noticed the scores looked off.
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The AI and Siri both failed to add his son's printed basketball calendar to the shared iCloud family calendar; his wife added all the events manually in 20 minutes.
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Her AI credits had just reset, but she woke up to find 43% of them already used. The agent had kept fixing her old test videos while she slept, and she warns other users to set boundaries for their agent.
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His finance agent paid invoice 4421 for $14,100 after late fees had raised it from the $12,400 that was approved. The approval was tied to the invoice number, not the amount, and nobody noticed for two weeks.
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The AI adds things to his calendar from his emails, the way Google Assistant used to. Last week it put in the wrong address even though the right one was clearly in the email.
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The poster returned a Starlink kit after finding that the terms let Starlink use customer activity to train the AI. Starlink's the AI agreed to an $84.75 refund, then changed its mind six weeks later.
$84.75at stake
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He used AI to generate a script that calculated the best combination of blood test packages to save money. Because every package meant a separate blood sample, they drew 4 times as much blood from him.
This only partly worked. Worth knowing before you try it.