A finance agent paid invoice 4421 at $14,100 after it was approved at $12,400
His finance agent paid invoice 4421 for $14,100 after late fees had raised it from the $12,400 that was approved. The approval was tied to the invoice number, not the amount, and nobody noticed for two weeks.
This one went wrong. Read what happened so you don’t hit the same problem.
How it works
- Invoice 4421 is approved at $12,400
- Late fees raise the total to $14,100
- The agent pays the new total because approval is tied to the invoice number
- Two weeks pass before anyone notices
Why it’s worth knowing
Every rule was followed and the wrong amount still went out, because the approval checked the invoice and not the number on it.
Where it’s from
Summarized from a public post on reddit.com. See the original ↗