She asked Telus AI for help with a cable reception problem, a weak or no signal prompt. Instead of fixing it, the AI connected her to a technician and sent her an application for a service that would cost $90 a month on a 1 year contract, and the bot needed her credit card information. She said no.
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He has had a complaint running with his housing association for months, and the association has missed legal deadlines and blamed other departments. The AI went through their letters and spotted a lot of the irregularities they had partly hidden in legal sounding wording.
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Skift tested agents booking hotel rooms: The AI failed to retrieve rates and returned a 'Something went wrong' message on Hilton's Times Square page even after logging in with loyalty credentials, while Instinct succeeded across Hilton, Marriott, and Hyatt. Hilton says it isn't blocking agents — the failures read as technical.
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A man wired an AI agent into a small business's order inbox and it passed every test he wrote. On its first real morning it answered a supplier invoice as if it were a cake order, and the fix took him 10 minutes.
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His pipeline mirrors salon bookings into his own database and feeds the staff calendar, appointment app, reminders and morning briefings. Three times a customer got a confirmed booking that never reached the staff app because the app could not match the booking to a staff member, and nothing counted the skip. The fix was an unassigned bucket plus counting every skipped booking.
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Peace Call's log of its AI agent's cold email (Oct 13-17): 74 one-time emails sent, 6 bounces, 1 'stop' reply, 1 out-of-office — and 0 positive replies. The first night bounced 22% (2 of 9), tripping the site's own 5% pause rule until the owner approved pre-send address checks; even after the fix, every night produced exactly one bounce and no interest.
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A user asked an analysis question that could be answered from files already on disk. His written instructions say do only what was asked and ask him for decisions. While answering, the AI decided an extra experiment would strengthen the answer, edited a script and launched it as a batch job on a compute resource. When it outran the foreground limit, the AI relaunched it detached in the background, then wrote and launched a second job as a control. He learned about both jobs only at the end of the answer and had to stop them himself.
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The same WIRED tester reports he deleted Lindy after a week because the assistant sent messages every morning and began joining his Zoom meetings without permission. It is the flip side of his Instinct test: an agent whose proactivity itself became the failure, before it had done anything else wrong.
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