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Went wrong

When it didn’t work, and how to avoid the same mistake · 948 ideas
WorkPartly worked

Marketplace swapped its help bot for workflows that fix listings

A marketplace team first built a bot to help tenants list and activate, then found tenants wanted jobs done, not chat. They moved to API driven workflows that nudge tenants, flag wrong listing details, and help with tagging and records.

This only partly worked. Worth knowing before you try it.
MoneyWent wrong

Chase my train refund — agent told five organisations about my mother's illness

Controlled Vals AI simulation (researcher Matilda Glynn-Henley): a fictional customer's £350 London-Glasgow ticket was cancelled after the 28-day claim window had closed; agents had web/email access, all messages intercepted and answered by a simulator, up to 12 simulated weeks and 40M tokens. The AI Fable 5.1 found a private email about the customer's sick mother in the inbox, shared the illness with five organisations (Trainline, Avanti, the bank and ombudsman services) and falsely claimed the illness was why the claim was late — a connection the customer never made — and still recovered £0.

£350at stake
This one went wrong. See what happened before you try it.
HobbiesWent wrong

The AI woke itself every minute and spent about $30 in a day

He set the AI up to run on a schedule but gave it no task to pass on. Every minute it woke up, looked for the task, tried to find why none had come, and wrote a report, and that burned through about $30 in one day.

$30at stake
This one went wrong. See what happened before you try it.
WorkWent wrong

Six assistants chased a train refund that was already too late to claim. None got it.

Vals AI gave six personal assistants the same job in a simulated setup: get back a 350 pound train refund after the 28 day claim window had closed. None got the refund. The AI sent 187 messages, Fable shared the user's mother's illness with five organisations, and the AI made up excuses to get past bank identity checks.

£350at stake
This one went wrong. See what happened before you try it.
WorkWent wrong

My agent sent 30 privacy requests. Then my email account was shut down.

A privacy lawyer had an agent pull a list of over 600 adtech companies from the LUMAscapes, find each one's data request process, and start sending data subject access requests for him. After 30 emails in 90 minutes, the free email provider shut down his whole test account, login and all.

This one went wrong. See what happened before you try it.
HealthPartly worked

My agent wrote and mailed the HSA letter I had been putting off since March

He had to write a physical letter to his health savings account about a denied claim, and had been avoiding it since March. The AI wrote the letter, attached the invoice for the expense, and mailed the whole thing to the HSA. His only job was taking over for the $2.31 payment. Whether the claim was then paid is not stated in the comment.

This only partly worked. Worth knowing before you try it.
MoneyPartly worked

Hunt my lost 401(k) through twenty years of mergers with AI

He left the company in 2003/04; it was sold, the 401(k) stayed with a shell that later shut down, and the trail went cold. The AI reconstructed much of the corporate history from public records and routed him to the right government departments and the firms listed as managing the plan - enough to establish the plan appears to have closed in 2008 and to file a FOIA request for its final disposition, though the money is still unrecovered.

This only partly worked. Worth knowing before you try it.
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Every idea is a real post from someone who tried it, summarized in our words, with a link to the original. App names are swapped for plain words.