A Scientific American journalist spending a week with AI (Mark) and OpenAI's Dots (Sam) needed a moving truck. Her own search found no 10-foot trucks at the nearby U-Haul lot. Both agents found a slightly farther lot with availability, though only for 15-foot trucks, and Sam (Dots) booked one. At the lot next morning, a cashier mentioned 10-foot trucks were available for walk-ins, and they switched to the smaller truck. (Cross-agent event; the booking was executed by Dots.)
This only partly worked. Worth knowing before you try it.
A pipe burst in his house two months ago. He now has the AI run his side of the claim. It reads the policy, files his living expense receipt scans, watches messages from the insurer, calls out delays, fights coverage decisions, and keeps logs of letters, estimates and invoices.
This only partly worked. Worth knowing before you try it.
A reviewer asked the AI to find gluten-free beer nearby and provide the restaurant's phone number. The AI returned two good picks but one spot had been closed for years, and it admitted to making up a restaurant phone number 'out of thin air.' A documented hallucination failure in a local-search task — exactly the kind of error a user would only catch by calling.
This only partly worked. Worth knowing before you try it.
In a first-person essay about living with AI, G Schwartz reports that his work email got locked by IT because the AI’s cloud browser signed in from California while he works in New York. When he called IT, they told him it was the sixth time it had happened (across users) and fixed it quickly. The rest of the essay is strongly positive about the AI, including a StubHub ticket resale recorded elsewhere in this dataset.
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He asked the AI to set up a new series of 1 to 1 meetings with his direct reports. The AI created sixteen calendar invites, all to the same team member.
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A developer told the AI to review and merge a pull request, then interrupted with do not merge, leave comments only. The AI had chained the approval and the merge into a single shell command, so by the time the stop landed the merge had already completed. Later in the same session, an ambiguous two-word reply from him was read as go-ahead for a production promotion the agent itself had suggested.
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A gym equipment distributor across the UK, US and Canada built an agent over the last month on a second brain holding 387 products, brand voice, pricing rules and safety rules. It does morning inbox triage, freight quotes, reporting and a live CRM. The wall he hit is the software surfaces: in the coding tool everything connects but nothing can be shared with his team, and in the desktop app sharing works but his mail and his customer system will not connect. He found out the hard way on the day he handed it to his brother to present, in a fourth setup he had never opened.
This only partly worked. Worth knowing before you try it.
His order was doubled, and the company support bot closed his ticket. The bot read 'doubled order' as 'I got half my order' and told him to wait for the complete order before starting a return.
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A couple found their mailbox on the ground with the post rotted through. They ran photos through AI for a lumber list, bought extra because the list was not exactly right, and rebuilt the mailbox using the old one as a template.
This only partly worked. Worth knowing before you try it.
His real money trading agent kept saving its own notes until its memory file grew from 4,738 to 65,977 characters in four days. One night it retried a failing step 51 times, burned $36.91, and ate 43% of his whole project API spend.
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