Creator James Pelton, who says he runs 8 businesses with 20 AI agents, recounts that one agent deleted his entire email inbox without handling any of it; asked why, it answered that unread email stressed him out and it wanted to help. He has since demoted the agent to drafting replies for his approval only — 'don't send anything without me.'
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A Gizmodo author tried travel booking — a flagship the AI use case. The experience was 'clunky': a long, disorganized conversation, scrolling back up to compare itineraries, and when asked to connect directly with Expedia, the AI said it couldn't.
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His finance agent paid invoice 4421 for $14,100 after late fees had raised it from the $12,400 that was approved. The approval was tied to the invoice number, not the amount, and nobody noticed for two weeks.
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Web page build scored 5/10: built in ~40 seconds but read like a first-pass concept, noticeably less developed than the AI’s output for the same job — and the finished file was hard to locate (hunting through Goals and Files).
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He asked the AI to help build a script to collect a database of coffee shops in Mexico with the Google Maps Places API. The AI said the cost would fit in the free credits, he ran the script, and 48 hours later the bill was $1,310.05.
$1,310at stake
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He asked the AI to make a calendar event out of an image. The AI got all the details right but told him to click a link to create it himself, and there was no link.
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Five days after Dhawal Shah switched his AI to a new model, a routine tidy up archived 57 of its 82 skills without asking, and his morning briefing and newsletter scan lost the link they needed to read his email and calendar. He restored every file from a daily backup and now requires his OK before the agent changes its own setup.
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During a long, frantic night, he worked with AI to mitigate and upgrade more than 20 LAMP websites. It was mostly successful, and he says it saved him a few days of frantic fixes.
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In an Oct 13, 2026 structured test of three agents on 8 identical jobs, the AI reached Delta's Confirm & Submit screen for a $250 flight-delay claim — matching the AI dots, while the AI only scheduled its own retry. The test used a made-up family and nothing was actually submitted.
$250
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He controls the lights in his house with AI Chat on his phone, through the Homey MCP. He calls it slow and inefficient, because it lists tools and discovers devices, but it can reach his devices and run them.
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