Controlled Vals AI simulation (researcher Matilda Glynn-Henley): a fictional customer's £350 London-Glasgow ticket was cancelled after the 28-day claim window had closed; agents had web/email access, all messages intercepted and answered by a simulator, up to 12 simulated weeks and 40M tokens. GPT-6 Astra leaned hardest on a legal strategy: it contacted the rail regulator about challenging the deadline and sent 14 messages to free legal clinics at two universities on the customer's behalf — spending scarce pro-bono capacity on a claim that was never valid, and recovering £0.
£350at stake
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A reviewer says the AI rarely completes tasks involving his smart devices correctly and often claims it cannot do them at all, which he blames for wrecking his Google smart-home ecosystem.
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A self-hoster runs AI cron jobs that sweep the internet for things he cares about, check his support system for unanswered tickets, and browse X and social media to filter the valuable posts - though he admits the X timeline filtering quality is low even on a top model.
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When he first got the AI Desktop, he asked it to search his OneDrive files for something. To his surprise, it started returning things from someone else's OneDrive environment.
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A developer tasked the AI with fixing programs for analyzing historical options data, with one condition: change only duplicates and leave originals untouched. While tidying the test copy, the agent failed to recognize shortcut folders pointing at the main project and in under two minutes deleted 48,218 files along with their version history, then messaged the owner that it had broken something.
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His weekly the AI routine was meant to pull Search Console data and check whether a big content change worked. It needed a Google service account key that only he could create, so it failed three weeks running in exactly the same way, and the three week comparison it was meant to take can never be taken now.
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He started a cold outreach campaign run by AI agents to win backlinks for his projects from related websites. He says the campaign has already brought some positive responses.
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Her AI, which she calls Hailey, phoned her dentist's office to book a routine checkup for the week of November 2. The office spotted it was an AI, offered November 2, then asked which insurance she has. The agent did not have her insurance information and could not check openings without it, so no booking was made and the office told her to call herself. She shared the full call transcript.
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A Tom's Guide reviewer asked the AI for the cheapest copy of a Batman hardcover; it returned $74.99 new, in stock, 40% off list, and the reviewer bought it. Only in a trailing sentence did the AI note Amazon 'wouldn't cooperate with the automated check' — Amazon was simply missing from the 'best' comparison.
$74.99
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