Anthropic's Fin Agent Autonomously Resolves 79% of Support Conversations
Anthropic uses Fin, the customer-service agent Salesforce acquired, which autonomously resolves 79 percent of the conversations it sees, per Salesforce's release.
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Work
Jobs, side gigs and small business · 1,693 ideasCursor created a folder literally named 'tilde' in his repo
Cursor created a directory named tilde in the repo root, a scary mistake to unwind.
This one went wrong. See what happened before you try it.
The AI rebuilt his movie guessing site, live since 2008 with 70,000 users
Mainly used AI models over five months to modernise his movie-guessing site running since 2008 with 70k registered users; the rebuilt site is live with daily challenges.
The AI timed lunch stops to our drive and mapped them
In February he told the AI what road he was taking and when he was setting off. The AI picked lunch places within a 20 minute detour that he would reach at lunchtime, 10 of them spread over 50 miles, with an import into Google Maps.
His team's test framework drives the product, has an LLM judge it, and files the issues
His team runs a fuzz framework that drives a Migration Assistant with Playwright, has an LLM judge results, and files issues back into their system.
The AI cancelled Adobe for me and got the $100 fee waived
He asked the AI to cancel his Adobe plan. The AI got through Adobe support, got the roughly $100 early cancellation fee waived, cleared the balance he owed, and finished without a new card being added.
$100
His agent keeps assigning him new work faster than he can automate the old work
A Japanese note writer uses AI as a topic scout that proactively sends him new article ideas on a schedule. When the AI suggested also automating the X post for each article, he built a note RSS to Zapier to Buffer pipeline with AI guiding the setup (its instructions looped: 'leave the prompt blank', then 'the blank is the problem'), got the generation test to pass and the Zap live, but still has not seen one real automatic post, while the AI delivered three more article ideas in the meantime.
This only partly worked. Worth knowing before you try it.
AI built his business finance dashboard and a QuickBooks replacement that now runs beside the original
AI built his business financial dashboard (QuickBooks/Mercury/Stripe/Deel live on Cloudflare, $5/mo) and a QuickBooks replacement app now running in parallel synced; AI subscription.
$5a month
Two bounty agents found and fixed a real bug for 3 dollars between them
Bounty experiment: an autonomous agent found a VisiData bug and specced it for a 2 dollar bounty, another agent patched it for 1 dollar, he reviewed and tested, PR merged by the maintainer.
$3
Our agent bought its owner an eSIM for Turkey, then got the money back
The owner asked ARGUS in Telegram to buy the cheapest eSIM for Turkey, approved with a yes, and got the QR code in the chat seconds later for 0.31 USDC. Thirty-four minutes later he asked for a refund because he had not installed it, approved again, and the 0.31 USDC came back after the seller checked the eSIM was unused.
$0.31
Every idea is a real post from someone who tried it, summarized in our words, with a link to the original. App names are swapped for plain words.