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Work

Jobs, side gigs and small business · 1,669 ideas

Plumbing owner's agents run the back office, but big quotes stay human

Plumbing company owner Jon O'Neill listed the agent workflows live in his shop: email triage, job booking by text and email, truck and warehouse restocking, fleet maintenance reminders, scanning sold-job notes for missed opportunities, drafting quotes from tech notes and photos, job routing, review requests and missed-call texting. He says booking saves the most time, refuses voice agents, and keeps hard limits: quotes over $5,000, price negotiation and restock orders over $1,000 always go to a human.

Let the AI audit and automate my agency's work for a week

Agency owner Nick Saraev documented handing his business's work to the AI for a week: auditing every task, having the AI plan the automation systems, building evals, and turning the winners into reusable skills. The tasks that scored well were scheduled to run without him; he kept judgement calls for himself.

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