He is a delivery driver who employs a worker. Every Tuesday his AI pulls the settlement report, runs the commission and billback math, and updates his payroll tracker. The job used to eat a chunk of his evening each week. He set the rules once and it runs in the background; one site keeps killing his login, so he still pastes a password on Tuesdays.
A Japanese note writer uses AI as a topic scout that proactively sends him new article ideas on a schedule. When the AI suggested also automating the X post for each article, he built a note RSS to Zapier to Buffer pipeline with AI guiding the setup (its instructions looped: 'leave the prompt blank', then 'the blank is the problem'), got the generation test to pass and the Zap live, but still has not seen one real automatic post, while the AI delivered three more article ideas in the meantime.
This only partly worked. Worth knowing before you try it.
Claire Vo ran AI for several weeks and shut down every the AI she had. Her nine bots include Chief, which sweeps six inboxes and several Slack workspaces, a family bot that prints a kitchen table newspaper for her kids each morning, a helpdesk bot getting five star reviews, and a bot that audits subscriptions and negotiates insurance.
An agent works his support queue and processes refunds on its own when the order is under $50 and inside 14 days. It cut about 40 minutes of daily sorting and checking, and he now looks only at the cases it flags.
Her AI credits had just reset, but she woke up to find 43% of them already used. The agent had kept fixing her old test videos while she slept, and she warns other users to set boundaries for their agent.
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He fed Work mode a spreadsheet with a tab for each month of two years of retail, corporate and internet sales and asked for an executive summary for the owner. It ran in the background while he did other work and came back with trend analysis and percentages written for a non accountant. The owner loved it, and he figures it saved him days.
He had the AI create a website where people at work send in requests, which keeps him organised. Then he made it read the requests and carry out the fixes as they come in.
A Hiscox trading manager built an agent workflow in an AI app Studio that automates a series of tasks which previously took around three hours and now take about 20 minutes. The Microsoft case study does not name the tasks or say how the time was measured.