Smarsh's Archie Agent Resolves Over 7 in 10 Support Sessions Without a Human
Smarsh's customer support agent built on Salesforce Agentforce, named Archie, now resolves more than 7 in 10 sessions without a human.
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Work
Jobs, side gigs and small business · 1,665 ideasWrote a Page post caption in her voice and generated images that
The caption sounded like Diana from the start because it worked from her own past posts. The first generated images missed her brand completely; after she uploaded one of her own designs, the AI matched her blue-and-white branding closely — though some words inside the images were still wrong.
This only partly worked. Worth knowing before you try it.
Farm agent merges paddock sensors, markets and weather into one decision picture
Beef, sheep and cotton farmer Andrew Gill dictates voice notes and takes photos in the paddock, and the Farm Assistant agent files them alongside his paddock sensor data, livestock market prices, weather and cash flow. Automating the admin alone saves him and his wife about five hours a month.
5 hourssaved
The AI checked 163 co-author profiles for me and found no Mastodon links
He asked the AI to check a researcher's co-authors on ORCID for possible Mastodon links. The AI checked 163 co-authors, 120 of whom had ORCID profiles, and found none.
Agent workflows I built make our invoices and send our emails
A 24 year old AI engineer at an elevator industry company in New York says he built agent workflows into the internal work system. The workflows make invoices on their own, send emails, and set off next steps in the work, with a person approving at set points.
He built his own CRM and invoicing tool with AI and runs his work on it
An electrical engineer in Germany built his own CRM, invoicing, protocol generation and warehouse tool with AI over more than 120 rounds of changes, for under €100. He says the same build would have cost six figures a decade ago, plus €5,000 to €8,000 a year to use, and the tool now runs the way he wants on his own computer.
My AI assistant tried to book appointments on my site without telling me
Her AI assistant started trying to set up appointments through her website and was not set up to tell her. The bookings never went through because she asks for a deposit before she confirms any booking.
This one went wrong. See what happened before you try it.
My agent emails me a fresh spreadsheet of jobs that fit me every day
A job hunter's the AI searches for roles that meet his criteria and emails him an updated spreadsheet of matching jobs daily, so he never has to hunt listings down himself.
Match every rent payment across Venmo, Zelle, Cash App and Section 8
A landlord’s the AI rent desk matches incoming Venmo, Zelle, Cash App and Section 8 payments to his property sheet, reminds tenants before rent is due and escalates when a payment goes past due. Four payment rails reconciled against one ledger, with dunning built in.
His own the AI review action checks every pull request and beats the review services he tried
Custom GitHub Action running the AI on a self hosted runner reviews PRs on publish or tag, works better than the review services they tried.
Every idea is a real post from someone who tried it, summarized in our words, with a link to the original. App names are swapped for plain words.