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Jobs, side gigs and small business · 1,693 ideas

Cut IT support ticket creation by 30% with a self-service agent

Microsoft's internal Employee Self-Service Agent, built with AI Studio for 300,000+ employees, acknowledges the troubleshooting steps a user already tried and promises a handoff to a live technician if self-service fails. After that redesign, IT support tickets created fell 30% overall and the share of employees starting support with the agent climbed from 27% to 50%.

WorkPartly worked

Hands-free session deleted the whole C: drive; backups saved 98% (partial)

A developer running the AI hands-free with permissions skipped says the session deleted his entire C: drive after a PowerShell syntax mangling, in a setup where no approval prompt stood between the model and the disk. Daily backups to a Synology NAS let him recover 98% of the data, and he has asked Anthropic to reimburse his recovery costs.

This only partly worked. Worth knowing before you try it.

My AI watches my Amazon listings and only speaks up when something changes

WisePPC runs a scheduled the AI check over its own Amazon catalog. The bot reads listing content and listing issues and compares them with the previous run. If nothing changed, it says nothing at all. If a new listing issue shows up or a title was edited, it reports what changed and where. It only reads, and it asks before it changes anything.

The AI built the interactive probability guide I had always wanted

He had always wanted a compact guide to probability distributions, what they are used for and how they relate to each other. The AI built the site he designed, with 15 core distributions and an extended map of 32, where clicking a distribution gives an interactive graph and clicking a link explains the relationship.

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Every idea is a real post from someone who tried it, summarized in our words, with a link to the original. App names are swapped for plain words.