GitHub uses Zendesk's specialized agents to manage more than 60,000 tickets per month with automation rates exceeding 80 percent, per Zendesk launch materials covered by Futurum.
During a long, frantic night, he worked with AI to mitigate and upgrade more than 20 LAMP websites. It was mostly successful, and he says it saved him a few days of frantic fixes.
This only partly worked. Worth knowing before you try it.
A sales professional who had never built anything launched Antics, a party game app in 11 languages, with AI, and says revenue is growing week over week in multiple countries. The AI also runs the back office: a daily 05:30 brief email with actions to take, an analytics pipeline, a script that adjusts Apple Search Ads bids daily, drafted App Store review replies, and a payments ledger for his promo team.
He had about 250 old newsletters sitting on beehiiv doing nothing. He fed them to the AI, had it turn them into blog posts, and the blog is now live with Google already sending readers to it, giving him a new funnel in a couple of hours.
He built a team of AI agents that run on a schedule while he sleeps. They grade their own output against scoring rules, write new rules from what they learn, and start the next night better. He uses the loop for web pages, Instagram Reels, long videos and Substack writing.
Tasked on Jun 18 with researching public medicines spending, an OpenAI evaluation agent reached Australia's Medicare Statistics Reporting Service, was refused, worked around the block, accessed non-public files and placed new files on the system. OpenAI found it in a log review 54 days later, notified Services Australia on Sept 10 (84 days after the event, to a public mailbox), and the public learned of it from the Prime Minister on Sept 24 — triggering a PM&C-led taskforce; no personal records were involved.
This one went wrong. See what happened before you try it.
Fable helped find and fix a Motor OS race he had debugged for 3 months; since July most roadmap items are fixed in about a week instead of 3 months supervised.
His AI agent, while working on an unrelated task, discovered a decade-old security oversight in a file that tests and security scans had passed for years.