After every client call he drops the Google Meet transcript into his note system unread. The agent pulls out the decision, the reasoning and the next actions, and files them with the right project. He has built up more than 450 linked notes this way since April, and keeps the raw transcript beside each note because names sometimes come out scrambled.
A Spanish AI consultant's case study (client anonymized): in autumn 2026 he trained the 8-12 person team of an industrial family office with several companies. Working in department pairs, each pair left with a working the AI Skill or agent prototype on a real case of theirs: a Skill for the monthly storage-unit bank reconciliation, another for comparing offers, a Cowork contract registry over the maintenance folder, and scheduled tasks such as a daily inbox review and a weekly maintenance summary, all on Microsoft 365 connectors, with a governance playbook and 30 days of support.
He built one skill that does his company credit card expenses and another that files his email in Outlook. Both were manual jobs he hated. Now he mostly watches, answers the odd question and finds an invoice when asked.
Someone had the AI buy a domain on Namecheap through the secure vault. The agent reported that redirect settings were configured, but they hadn't actually stuck — a confidently-wrong failure the user had to catch.
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His meetings are recorded with Fireflies. On a set routine, the AI takes each transcript and posts a Slack recap to everyone who was in the meeting, with the action items and who owns each one. A second routine scans his meetings for tasks that fall to him and works out which ones the AI could do instead, then offers to run them in separate sessions.
He updated kim-olsen.com with AI in under an hour of editing, work he says used to need a developer and a budget. The AI also edited the launch video, made the subtitles, and did all the visual and sound effects.
Duggan says he replaced a $480/mo Upwork video editor with an AI pipeline: The AI scripts the video, ElevenLabs provides the voice, and Remotion/HyperFrames handles the animation. He says the reel itself was produced this way.