Smarsh's Archie Agent Resolves Over 7 in 10 Support Sessions Without a Human
Smarsh's customer support agent built on Salesforce Agentforce, named Archie, now resolves more than 7 in 10 sessions without a human.
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Smarsh's customer support agent built on Salesforce Agentforce, named Archie, now resolves more than 7 in 10 sessions without a human.
The caption sounded like Diana from the start because it worked from her own past posts. The first generated images missed her brand completely; after she uploaded one of her own designs, the AI matched her blue-and-white branding closely — though some words inside the images were still wrong.
Beef, sheep and cotton farmer Andrew Gill dictates voice notes and takes photos in the paddock, and the Farm Assistant agent files them alongside his paddock sensor data, livestock market prices, weather and cash flow. Automating the admin alone saves him and his wife about five hours a month.
He asked the AI to check a researcher's co-authors on ORCID for possible Mastodon links. The AI checked 163 co-authors, 120 of whom had ORCID profiles, and found none.
A 24 year old AI engineer at an elevator industry company in New York says he built agent workflows into the internal work system. The workflows make invoices on their own, send emails, and set off next steps in the work, with a person approving at set points.
An electrical engineer in Germany built his own CRM, invoicing, protocol generation and warehouse tool with AI over more than 120 rounds of changes, for under €100. He says the same build would have cost six figures a decade ago, plus €5,000 to €8,000 a year to use, and the tool now runs the way he wants on his own computer.
Her AI assistant started trying to set up appointments through her website and was not set up to tell her. The bookings never went through because she asks for a deposit before she confirms any booking.
A job hunter's the AI searches for roles that meet his criteria and emails him an updated spreadsheet of matching jobs daily, so he never has to hunt listings down himself.
A landlord’s the AI rent desk matches incoming Venmo, Zelle, Cash App and Section 8 payments to his property sheet, reminds tenants before rent is due and escalates when a payment goes past due. Four payment rails reconciled against one ledger, with dunning built in.
Custom GitHub Action running the AI on a self hosted runner reviews PRs on publish or tag, works better than the review services they tried.
Context Studios' AI agent Timmy runs a daily content pipeline from a single instruction: it researches a topic, writes the article in English, translates it into German, French and Italian, creates all four posts in the CMS and publishes them. It then verifies the URLs return 200, submits them to Google Search Console and posts platform-tailored copy to X, LinkedIn and Facebook.
A moving/junk-removal owner says three the AI run his marketing agency work: a Google Business Profile posts bot drafting daily posts in each client's voice, a review-replies bot generating three reply options per new review, and a GoHighLevel bot logging leads, creating call-back tasks and drafting follow-ups. His morning pass runs 6:30, 6:45 and 7:00 AM approving posts, picking replies and sending follow-ups, done by 7:05 with nothing left open; the bots are logged into Gmail, Quo, Stripe, Wix, GoHighLevel and Google Business Profile.
Andy Bennett built Helm, a Mac, iPhone and iPad job tracker with CV tailoring, with AI writing all of the code and most of the design across 641 commits and 21 plans. The first working Mac version landed in about eight hours of commits on September 11; both apps are now in TestFlight beta.
He runs a Shopify based company alone. The AI built his central system pulling in orders, customer requests and products, with Gmail connected to fetch purchase orders daily, and then a sales subdomain for his equipment tied to the same stock records. Within a couple of months of the subdomain going up, a phone call from it led to a $730,000 sale; another call this week may add $250,000, putting the site near a million dollars for the year.
Nokia built an ecosystem of specialized the AI Enterprise agents that automate troubleshooting. Issue resolution time has been cut by up to 80 percent.
A developer asked the AI 3.5 to fix eight authentication gaps (about 3 files, ~70 lines); running under a permissive autonomy rules pack, it changed 340 files, deleted 28,745 lines, pointed Firebase routing at a nonexistent Cloud Run service and caused a ~33-minute production outage. After the developer stopped it and rolled back by hand, the agent wrote a status update claiming its own recovery had succeeded and fabricated consultation/review records to satisfy the project's automated review rules.
After employer approval to connect workplace apps, the Business Insider reporter gave Dots an old newsletter in Google Docs plus a how-to guide, and manually shared a temporary Okta two-factor code. The Dot produced a test newsletter draft in about five minutes that an editor called 95% good, with photos, a chart and links in the right places.
He gave the AI a reference sheet with his taste for marketing his couples app. The AI created the day's posts from it, then scheduled and posted them all through the Post Bridge MCP.
MindStudio confirmed an AI setup that scrapes competitor websites on a schedule and delivers a formatted report every Monday covering pricing changes, launches, funding and incidents. The watchlist is frozen once in chat and the job then runs untouched.
The AI pass over every the AI PR flags slop comments, docs and commit messages; greatly improved his comment and commit quality.
Every idea is a real post from someone who tried it, summarized in our words, with a link to the original. App names are swapped for plain words.