The AI spotted his expiring American Airlines credit and contacted the airline for an extension

Ethan Mollick writes that the AI noticed an airline credit of his was about to expire and, when he asked, contacted American Airlines to request an extension — an example of agents catching deadlines their owners miss.

How it works

Noticed the credit was about to expire, Alerted the owner, Contacted American Airlines to request an extension

Why it’s worth knowing

The agent noticed the expiring credit on its own, before its owner did.

Where it’s from

Summarized from a public post on oneusefulthing.org. See the original ↗

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