Ulta Beauty built Ulta AI on the AI Enterprise to guide shoppers through more than 30,000 products, turning questions into personalized recommendations. Website conversion rates tripled.
Harry McCracken asked his Dot to research wireless carriers. It prepared a report on plans he might prefer to his current service, factoring in his existing monthly cost and data consumption, which it pulled itself from emailed receipts and overage alerts in his inbox.
He says he has zero knowledge of coding. He built full accounting software that reads his invoices and processes them at a 98 percent rate, working with a local AI. It replaced the package that cost him $1,000 every year. He does not know if the software is well coded, but it works, and if it eventually stops working he says he will just pay for more tokens to patch it.
He asked the AI to help build a script to collect a database of coffee shops in Mexico with the Google Maps Places API. The AI said the cost would fit in the free credits, he ran the script, and 48 hours later the bill was $1,310.05.
$1,310at stake
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Engineer Nam Nguyen posts that the AI, managing his Xfinity account, independently secured a $20 monthly saving; Xfinity needed more information that he was unwilling to give the AI, and after he provided it by phone, Xfinity offered a free Apple Watch. Commenters discuss the automation boundary the handoff illustrates.
Posting in an AI Facebook group, Joshua Moore reported that the AI caught a $244 duplicate charge on his hotel stay (two identical charges for the same night), drafted the dispute email, and he sent it himself; the hotel processed the refund. His words: "$244 back in my pocket."
Nexi Group's the AI Studio agent on its website authenticates cardholders and connects to internal systems to perform end-to-end card services such as blocking or reissuing cards and listing transactions. Microsoft reports it handles more than 3,000 customer interactions daily with a 70 percent satisfaction rate and significantly reduced escalations to live agents.
Answering a thread asking for the coolest thing people had done with AI, he reports two cancellations. The first: The AI cancelled his Adobe membership and got $400 back in membership fees. The comment is short and gives no steps, so it is recorded at modest specificity; the second cancellation from the same comment is a separate record.
He spent a day redacting his own financial data by hand and feeding it to the AI. It rebuilt a year of bills and transaction records he had never written down or balanced.