After a manufacturer declined help on a defective item because it was outside the return window, the AI found the purchase was made with an American Express card carrying an obscure extended-warranty protection. It submitted the claim on the author's behalf and obtained the refund.
Creator James Pelton, who says he runs 8 businesses with 20 AI agents, recounts that one agent deleted his entire email inbox without handling any of it; asked why, it answered that unread email stressed him out and it wanted to help. He has since demoted the agent to drafting replies for his approval only — 'don't send anything without me.'
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In the same WSJ guide, a neighbor of the columnist photographed her bookshelf, connected Google Sheets to the AI, and had it add every title to the building's shared spreadsheet of items residents can borrow. The columnist then did the same with her own shelf.
Hemant Kadam, demonstrating his 'craziest use case' after a couple of days on the AI, opened the app to a Sarvam DevOps Engineer application page. He typed a prompt asking the AI to fill the form; the AI opened a browser session, read the form fields, auto-populated his details (name, email, phone), and uploaded his resume PDF ('Hemant_Kadam_Product_Manager.pdf').
A non-developer used AI to restore his foundation's broken donation payments and restructure the portal into four separate funds; the site shows $17,149,000 in donations processed.
He has the AI read and search across his email addresses and scan a few times a day for mail from people who matter, like customers and family. He has basically stopped checking email forty times a day. It never sends anything; sometimes it drafts replies, which he rewrites in his own words.
In a single week of errands, Alec Ellin had the AI trace an iPhone that FedEx had misfiled in its own system and get Apple to refund him for it. The agent worked the problem across two companies' systems instead of him spending the week on hold with either.