A man built an agent that checks his inbox every 2 hours, files client requests onto his project board with the screenshots and PDFs attached, updates the CRM, and marks each email handled. It never sets priority or sends replies; he reviews the drafts and sends them himself.
The author describes using AI to resolve a six-month-old travel medical insurance claim with Cigna. The AI called the insurer, was transparent about being an AI, conducted the call politely (impressing the representative), and — because final consent was required — called the author's phone and connected the parties so he could approve verbally.
She downloaded the AI a week after her dad died. Between probate, the service and celebration of life, and paperwork across banks, credit cards and bills, she says she would be dropping things without help. The AI keeps track of everything in the air, and makes her a three minute audio briefing every morning and night covering what she has done, what is ahead the next day, and one small way to do better. She listens while brushing her teeth and says she sleeps better.
This only partly worked. Worth knowing before you try it.
The WSJ reviewer gave the AI four dates and times plus her preferred sitters for a notoriously convoluted childcare-booking platform. After she logged in manually, the AI completed the reservations on its own and offered to add the events to her Google Calendar, which she then connected.
Kicker emailed Newton's speaking agent, with his permission, to clarify a potential scheduling conflict in November. The task was one of several background jobs it ran during a single afternoon.
Tetsuro Miyatake had the AI call Volvo Cars as 'Hailey' on Matt Schlicht's behalf to check routine-maintenance availability for his XC90. The service department had openings all the following week starting Monday at 8 a.m.; the AI clarified it was checking availability only, not booking, since a phone number was still needed.
Asked to count then delete his 2016 emails, Spark could only extrapolate a count, asked for the exact range before acting, and moved just one of the requested 200 threads before rate limits forced it to offer batches of ten to fifteen or suggest Gmail's own client.
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