The author describes using AI to resolve a six-month-old travel medical insurance claim with Cigna. The AI called the insurer, was transparent about being an AI, conducted the call politely (impressing the representative), and — because final consent was required — called the author's phone and connected the parties so he could approve verbally.
Every month the family benefits system asks him for a fresh proof of domicile, and a forgotten upload stops the payments. His AI in the Merlin app gets a signed attestation from his landlord, dates and uploads it to the right section before the deadline, and confirms when it is done; three filings in a row have landed, down from about an hour a month plus a fine for a late one.
Around Elmira and Corning, New York, event listings were scattered across library systems, a brewery site, a school app, chamber newsletters and Facebook, so people found out about things the day after. He had the AI build one page that checks 101 sources across three New York counties and part of northern Pennsylvania: 1,855 listings over the next 90 days, 1,767 events after duplicates are merged, about 250 in any week, at 159 venues. A cron job reruns it every six hours on cheap shared hosting, about 8,300 lines of PHP, and cancellations mostly handle themselves because an event disappears when its source stops listing it.
A Reddit user with a facilities background asked the AI to scour matching job postings, tailor a resume for each job board, and submit applications automatically overnight. Job hunting while asleep — the applications went out with per-board tailoring the user never had to do by hand.
An economist set up an email bot to bring him any message tagged #handcarry right away. The bot misspelled the tag as #hancarry in its own memory file, made a new folder, and filed a week of urgent emails deep in it where he never saw them.
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His agent reads his email, including PDF attachments, finds the dates and appointments inside, and adds them to his calendar with a check for duplicates. With two kids at different schools sending home a stream of letters, he calls it a big time saver.
The AI’s tools produced printable booth artifacts for a nonprofit he advises; in about 30 minutes he had a professional PDF uploaded to FedEx Kinkos for printing.
His phone already blocks most spam calls. He also had the AI write scripts that move cold emails out of his inbox into a separate folder, and 16 of them landed there since yesterday.
He helped his brother with the website of Ichtus Vlaanderen, an NGO he used to work for. Using the AI through the WordPress.com MCP connector, he fixed design problems like a messy photo section and buttons that were too big.