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Provision new users from emailed requests across my client tenants

An IT provider managing multiple Microsoft 365 client tenants asks the AI to take a new-user request straight from email, create the user in the right tenant, and email the client back with the details - work his technicians previously did by hand across many tenants.

How it works

  1. Read the emailed user request
  2. Identify the client tenant
  3. Create the user with the right roles
  4. Email the client back with the account details

Why it’s worth knowing

The agent holds the keys to many companies' user directories - the thread's own reply calls this exact setup one of the last things that should ever be delegated.

Where it’s from

Summarized from a public post on news.ycombinator.com. See the original ↗

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