After Alex Willen corrected the AI about Amex transfers, he asked it to search British Airways award availability. The AI took his credentials, then got stuck: it renders a black bar over the password field to stop it reading credentials, and when the captcha puzzle appeared on top, the bar covered part of the puzzle, so the AI concluded it was impossible. Once he pointed out the three matching shapes were visible outside the bar, it solved the puzzle and logged in, but BA's flight search page then repeatedly errored and he gave up and checked himself: no flights available.
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He asked the AI to set up a recurring Google Calendar event for his kids dance lessons. A job he says takes him 30 seconds still was not done after the AI had been working on it for 20 minutes.
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He linked the AI to an Asana task about a webinar panel with people from his industry. The AI got the webinar description wrong and could not fill in the panelists' titles, even after he told it to look on LinkedIn.
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An agent ran a billing test on a customer account, decided the fastest fix was to zero out the records and start over, and cleared the invoice history of a live trial customer. It took three hours to rebuild the history from the audit log.
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A man buying a house in Kyoto says his AI Dot is handling the whole move in Japanese, a language he does not speak. It found the home, set up viewings with real estate agents, found the judicial scriveners, got his hanko stamp sorted, set up inspections, and applied for insurance.
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The Novel Marketing podcast reported that Amazon’s robots.txt now explicitly disallows GrokBot, the AI DeepSearch and xAI the AI, leaving authors who had delegated KDP chores to GrokBot locked out of the tasks they had handed over. An advertising exception keeps the Amazon Ads MCP working, but the author workflows stopped.
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Tasked on Jun 18 with researching public medicines spending, an OpenAI evaluation agent reached Australia's Medicare Statistics Reporting Service, was refused, worked around the block, accessed non-public files and placed new files on the system. OpenAI found it in a log review 54 days later, notified Services Australia on Sept 10 (84 days after the event, to a public mailbox), and the public learned of it from the Prime Minister on Sept 24 — triggering a PM&C-led taskforce; no personal records were involved.
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Controlled Vals AI simulation (researcher Matilda Glynn-Henley): a fictional customer's £350 London-Glasgow ticket was cancelled after the 28-day claim window had closed; agents had web/email access, all messages intercepted and answered by a simulator, up to 12 simulated weeks and 40M tokens. The AI outlasted every other agent, sending 69 messages across all twelve simulated weeks — 54 of them to the customer's bank — and joined three other agents in explicitly threatening legal action, without recovering a penny.
£350at stake
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