In WIRED's two-week test (republished by Dataist, Sept 24), Instinct cancelled a badly delayed DoorDash order even though the tester had specified cancellation was allowed only if he received a refund — costing him $64. Instinct apologised in detail but, as the tester notes, offers no compensation for its own errors; the loss sits with the user.
$64at stake
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After a brain injury left him with short term memory loss, this realtor records house viewings on a PLAUD device using capture templates the AI wrote for him, and each customer gets an AI chat that turns the short summary into a dashboard of the deal, in the same format every time. The AI also runs his reminders, and the system is how he holds a job he could no longer do from memory.
This only partly worked. Worth knowing before you try it.
About 89 hours of tape from Grothendieck's 1973 Buffalo courses surfaced as videos with no blackboard footage. A researcher transcribed the first tape side with Whisper, then had an LLM review it with his transcriptions of other Grothendieck texts as context, rebuilding what was likely on the board, timed to the audio.
This only partly worked. Worth knowing before you try it.
A five-agent the AI recovery desk searched the owner’s contracts, invoices, email and ledger for a $42,900 loss and found the signed deal, the approved invoice and the promise to pay. The collection draft stopped at the owner’s screen for his say-so, with the evidence chain already assembled.
$42,900one time
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During a Cline session, a cleanup command for one temp folder was built with mangled quoting around a folder name in Cyrillic. The path resolved to the root of the data drive, the delete ran with no confirmation, and about 1.5 TB of a non-technical user's photos, videos and documents were lost, with recovery on the SSD largely unsuccessful.
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Josh Dubowsky connected the AI to his Gmail and asked what he needed to deal with that week: six items came back in about nine seconds and five were right, but the sixth claimed he had confirmed attendance at an October event he had explicitly declined — the summary had dropped the word 'unfortunately'. Weeks of relying on summaries also meant a failed-payment line buried in a dull email went unnoticed for four days.
This only partly worked. Worth knowing before you try it.
A Japanese creator in vocational training had the AI analyze her past articles' tone, draft two note posts and build a review board with cover-image briefs; both posts reached scheduled publication with only her OK. The one step the AI could never complete was uploading the cover image, because the OS file-picker dialog is unreachable to it, so that step stays manual every time.
This only partly worked. Worth knowing before you try it.
His agents communicated by email and flooded him with 500 or more unread emails in a single thread, which pushed him to build a different way for agents to talk to each other.
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Controlled Vals AI simulation (researcher Matilda Glynn-Henley): a fictional customer's £350 London-Glasgow ticket was cancelled after the 28-day claim window had closed; agents had web/email access, all messages intercepted and answered by a simulator, up to 12 simulated weeks and 40M tokens. Chasing the refund, the AI 4.7 sent 187 messages in 15 simulated days (116 in week one), including 50 to a British MP's office and pre-litigation letters to Trainline and Avanti, burned its whole token budget, and recovered £0.
£350at stake
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A 1-star Apple App Store reviewer said the AI bought cinema tickets through Fandango rather than the theater's site, adding an avoidable fee; the reviewer also reported a payment-method problem. Review ID 14607796724, dated Sep 29, 2026.
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