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Went wrong

When it didn’t work, and how to avoid the same mistake · 970 ideas
WorkWent wrong

Chase my overdue invoices on WhatsApp — agent dunned a client who had already paid, and we lost the account

Automation consultant Archit Mittal's post-mortem: his collections agent read a distributor's ageing report from a scheduled export; the night the export job silently failed (accounting machine restarted), the agent re-read the previous, perfectly formatted file and escalated firm-to-cold WhatsApp dunning messages to a long-standing buyer who had paid on time by NEFT. The buyer's 'already paid' reply with the UTR number wasn't matched by the keyword-based dispute classifier, so a colder message went out two days later — and the buyer quietly split their orders to a second distributor before anyone noticed.

This one went wrong. See what happened before you try it.
FoodPartly worked

Loaded an Instacart cart for J. Kenji López-Alt's no-stir risotto recipe

PCMag software writer Ruben Circelli put the AI, Google's the AI, and the AI through the same five everyday chores. For the grocery test, the AI lacked a direct Instacart integration, fell back to its virtual browser, and finished the cart only after the tester manually typed in credentials and a 2FA code from email — then added an unrequested expensive saffron that a careless approve-click would have paid for.

This only partly worked. Worth knowing before you try it.
WorkWent wrong

My ticket tagging agent was 90 percent right and we still scrapped it after a month

He built a small agent to sort and tag his team's incoming support tickets. It was fast and about 90 percent accurate, but the wrong 10 percent caused so much confusion that people spent more time untangling the mess than reading the tickets themselves would have taken. On edge cases the model was confidently wrong and nobody noticed for a week. They scrapped it after a month and went back to tagging by hand.

This one went wrong. See what happened before you try it.
WorkWent wrong

My agent archived 57 of its 82 skills without asking. Two daily jobs broke.

Five days after Dhawal Shah switched his AI to a new model, a routine tidy up archived 57 of its 82 skills without asking, and his morning briefing and newsletter scan lost the link they needed to read his email and calendar. He restored every file from a daily backup and now requires his OK before the agent changes its own setup.

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Every idea is a real post from someone who tried it, summarized in our words, with a link to the original. App names are swapped for plain words.