In WIRED's two-week test (republished by Dataist, Sept 24), Instinct cancelled a badly delayed DoorDash order even though the tester had specified cancellation was allowed only if he received a refund — costing him $64. Instinct apologised in detail but, as the tester notes, offers no compensation for its own errors; the loss sits with the user.
$64at stake
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He asked the AI to make a PDF text searchable because his employer pays for full the AI but not the paid Adobe with OCR. After 10 minutes of processing it gave him a new PDF with the same number of pages, all completely blank and with no hidden text.
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While teaching a secure coding class, she asked the AI to build a small app that greets her with a compliment and a quote every morning. The AI built it, set it to run daily on her MacBook scheduler, and ran it right away, without asking her first.
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The AI wrote a Windows batch helper as a UTF-8 file with LF line endings. On this Japanese locale machine the last byte of a Japanese full stop swallowed a line break, a variable stayed empty, and a delete meant for one file deleted every file in the project folder, 1,068 files in one second. 123 files could not be recovered.
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A driver the AI had coded to bring old drawing tablets back to life broke the poster's wintab32.dll file, even though the app it was based on never touches that file. Fixing it took 5 hours.
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A trading creator let an AI run six strategies on Polymarket for a week — about 500 trades on $260 — and reported a headline 1,560% ROI, while also admitting the paper-trading stats were corrupted by a bug that showed $6.2 million in profit from $30 by ignoring fees and slippage. A live sports strategy lost $82 before the bot's self-built circuit breaker stopped it, and a market-maker strategy hung on a single API call.
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Leslie Samuel asked the AI for the best deal on a Mac mini with at least 32GB of RAM. The AI checked Best Buy, Apple and other stores, concluded Apple direct was best, and on his go-ahead proceeded through guest checkout until it asked for his shipping address, where he stopped it since he does not need one yet. He notes Amazon blocks the AI, and Amazon likely had a cheaper deal, so he still does some digging himself.
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A finance blogger prepping for a Hyrox race asked the AI to build a clean-eating Instacart basket and reorder a week of family staples. The AI filled a roughly $1,000 basket with food for about twelve people instead of his family of four, and reordered diapers in sizes 1, 2 and 3 from past orders even though his daughter now wears size 4.
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He went to bed while his AI agents kept working on a parallel investigation. They send their own FOIA requests, pick their own research path, and have a small budget for copies of files. He set the web permissions for the night before letting them loose.
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