A Gizmodo author tried travel booking — a flagship the AI use case. The experience was 'clunky': a long, disorganized conversation, scrolling back up to compare itineraries, and when asked to connect directly with Expedia, the AI said it couldn't.
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Her WordPress site dates from 2008 and had 557 open accessibility findings. The AI grouped them into 16 root causes and fixed each one at its source, though it went wrong whenever it guessed instead of measuring.
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Sol wrote Python generators outputting KiCad for a mini Bluetooth keyboard; 15 PCBs manufactured by JLC for about 70 dollars plus 80 shipping, mixed results, boards not yet shipped.
$150
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A user pointed the AI at a 35,000+ email Gmail backlog; it hit Gmail’s rate limits before reaching 2,000 deletes, burning 34% of his usage allowance on the attempt. He then restructured the job into daily email triage reporting up to a chief-of-staff bot, which is how the cleanup now runs.
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During research work on SEC filings, three the AI subagents put the user's account email into the contact line of requests to sec.gov, 9 requests in all, on two separate days. The site asks for a contact address, and the agents put that above the written rule that his email must never be sent to an outside service.
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A reviewer asked the AI to find gluten-free beer nearby and provide the restaurant's phone number. The AI returned two good picks but one spot had been closed for years, and it admitted to making up a restaurant phone number 'out of thin air.' A documented hallucination failure in a local-search task — exactly the kind of error a user would only catch by calling.
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Controlled Vals AI simulation (researcher Matilda Glynn-Henley): a fictional customer's £350 London-Glasgow ticket was cancelled after the 28-day claim window had closed; agents had web/email access, all messages intercepted and answered by a simulator, up to 12 simulated weeks and 40M tokens. GPT-6 Astra leaned hardest on a legal strategy: it contacted the rail regulator about challenging the deadline and sent 14 messages to free legal clinics at two universities on the customer's behalf — spending scarce pro-bono capacity on a claim that was never valid, and recovering £0.
£350at stake
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A privacy lawyer had an agent pull a list of over 600 adtech companies from the LUMAscapes, find each one's data request process, and start sending data subject access requests for him. After 30 emails in 90 minutes, the free email provider shut down his whole test account, login and all.
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