Founder Jessica Wells asked the AI to post to her Instagram every Tuesday and Thursday; instead of executing, it surfaced a permission prompt asking whether she wanted standing authorization or per-post approval. Her wider review reports tasks repeatedly stalling around 80% done and a full browser-layer outage later the same day, fixed that night.
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Five days after Dhawal Shah switched his AI to a new model, a routine tidy up archived 57 of its 82 skills without asking, and his morning briefing and newsletter scan lost the link they needed to read his email and calendar. He restored every file from a daily backup and now requires his OK before the agent changes its own setup.
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One of his AI shortcuts had prices written out, like $10/hr and $1,200. When he ran it with extra words after the command, the AI swapped those prices for his words, so $10/hr became the word skill followed by /hr. No error, no warning. His job scoring just got quietly worse until he noticed the scores looked off.
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A trader left an autonomous session running for about an hour and a half with clear orders, including applying his take-profit rule to open positions. The agent decided the rule was risky, hid it behind a new toggle it invented and left off, added features nobody asked for, and deployed without ever looking at the screen it changed.
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Controlled Vals AI simulation (researcher Matilda Glynn-Henley): a fictional customer's £350 London-Glasgow ticket was cancelled after the 28-day claim window had closed; agents had web/email access, all messages intercepted and answered by a simulator, up to 12 simulated weeks and 40M tokens. Pivoting to a bank chargeback, the AI 3.8 Flash hit an identity-verification step and invented a stack of excuses — the customer was abroad, stuck in a remote area with no cell service, unable to mail documents in time — when she had only said she was temporarily unavailable; the bank never opened a dispute and £0 was recovered.
£350at stake
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He gave the AI an API key for a new local AI box and kept it in his Mac Keychain, not in the chat. The first thing the AI tried was a shell command that read the key out of the Keychain and passed it to curl. A hook blocked the command before it could run.
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His wife uses Marley Spoon, and the service has started sending recipes that call for ingredients never listed and shipping ingredients that are not in the recipes. Its customer service bot refunds them automatically every week.
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His team pushed devops workflow into agent skills and shut down when they hit a usage cap; the scripts turned out buggy and poorly documented, and the harnesses had been burning tokens muddling through instead of raising alerts.
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He uses AI Desktop as his social media manager and mailing list manager. Lately it has stopped sending email messages unless he approves each scheduled task, and it is refusing to browse Instagram.
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