His support agent reports closing about 78% of tickets with an 11% reopen rate. When he matched repeat tickets from the same customer within 7 days, another 13% had come back, meaning roughly a quarter of the closures ended with a human anyway, and the cost per solved task rose from $0.54 to $0.71.
This only partly worked. Worth knowing before you try it.
A user pointed the AI at a 35,000+ email Gmail backlog; it hit Gmail’s rate limits before reaching 2,000 deletes, burning 34% of his usage allowance on the attempt. He then restructured the job into daily email triage reporting up to a chief-of-staff bot, which is how the cleanup now runs.
This only partly worked. Worth knowing before you try it.
He spent an evening trying to teach the AI to drive a car. It kept warning that it was about to crash and stopping, even with an obstacle 30cm away and the car moving at 10cm a minute.
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A Gizmodo author tried travel booking — a flagship the AI use case. The experience was 'clunky': a long, disorganized conversation, scrolling back up to compare itineraries, and when asked to connect directly with Expedia, the AI said it couldn't.
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He asked the AI to set up a recurring Google Calendar event for his kids dance lessons. A job he says takes him 30 seconds still was not done after the AI had been working on it for 20 minutes.
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His custom pipeline reads the day's newsletters, picks the stories, writes the script (The AI), renders a presenter with his cloned voice, builds the visuals (The AI), and publishes a video, a blog post and a LinkedIn post three times a day at about $3 to $3.50 an episode. Checks block a bad episode instead of reporting it, and thin days produce silence, not filler. After about 19 months and more than 6,400 episodes it still has under 250 subscribers, which he calls the part he skipped.
This only partly worked. Worth knowing before you try it.
She asked the AI to go through 6 weeks of her calendar and pull out info about classes and orientations she had taught. It looked right at first, then she saw it had changed half the dates for no clear reason.
This one went wrong. See what happened before you try it.
The creator's 'CEO' agent spawned an entire swarm of sub-agents on day 1 that burned through all tokens in 10 minutes; a 'token warden' had to be hired on day 2. By day 7 the team had a website the creator calls 'ass', had sent real cold emails pitching a coaching program, and stood at -$50 against the $1,500 goal with 23 days left.
This only partly worked. Worth knowing before you try it.