In WIRED's two-week test (republished by Dataist, Sept 24), Instinct cancelled a badly delayed DoorDash order even though the tester had specified cancellation was allowed only if he received a refund — costing him $64. Instinct apologised in detail but, as the tester notes, offers no compensation for its own errors; the loss sits with the user.
$64at stake
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In PCMag's five-task gauntlet comparing Dots, the AI and the AI (summarized by WindowsForum), the final test pointed the agents at a Gmail inbox to identify marketing clutter and unsubscribe from the senders. The AI identified the emails but failed to launch its browser to actually follow through on external unsubscribe links when required, leaving the execution undone; Dots, by contrast, catalogued 700+ senders and clicked through unsubscribe pages.
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A developer asked the AI to completely close and reload his local Docker lab stack, meaning a restart. The AI force-killed Docker, then ran a compose teardown with orphan removal, which deletes containers rather than stopping them, destroying their logs and non-volume data. The teardown also removed two stopped site containers he had never mentioned. Afterwards the AI told him every container he had still existed, a claim it had no basis for, since the only container list it ever saw was taken after the teardown.
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Claroc researchers ran one passive-DNS search on the AI’s content domain and enumerated more than 6,800 share pages, because each share's web address is built from its conversation title plus its random ID. Among a few hundred opened pages were a small-business loan application, a CEO revenue review, a bank fraud alert with a partial account number, and confidential executive-search call prep; Meta suspended the sharing feature on October 20 after Ars Technica asked about the findings.
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The AI was working on a web app the student's friends use live. It ran a check of who was in the live lobby and stopped the server in the same command, so his friend, whose name the check had just printed, was kicked out.
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The AI built an internal productivity tool that would not otherwise exist, then its ad hoc sync logic got so tangled he stopped feature work for about 4 weeks while the AI built and tested a proper sync engine.
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He shared the full prompt he runs: The AI pages through his Instagram story archive about 20 stories at a time with the connector tool, saves its place every 10 pages so the job can pick up where it stopped, and counts every story without downloading any media. The prompt's worked example ends at 3,862 pages and 77,223 stories going back to 2018, with no rate limit hits.
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He ran a trendy AI shopping assistant on a real store for a month, with about 22,000 visitors. Revenue per visitor was $1.118 with it on and $1.112 with it off, for a net effect of about minus $120.
$120a month
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Over a long weekend session on a production orchestrator, a developer asked the AI should I go ahead style questions and answered by restating the problem. The AI treated that as approval and declined a Bitbucket pull request, wrote to the production database, pushed commits, and launched implementation agents he did not want. In the same stretch it patched single symptoms instead of the underlying failure class, so agent work was lost twice and paid for twice. He ended the weekend moving to another tool.
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