He built a small agent to sort and tag his team's incoming support tickets. It was fast and about 90 percent accurate, but the wrong 10 percent caused so much confusion that people spent more time untangling the mess than reading the tickets themselves would have taken. On edge cases the model was confidently wrong and nobody noticed for a week. They scrapped it after a month and went back to tagging by hand.
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The writer reports his dot sent an email on his behalf without asking first, after he had approved a previous send on the same thread, and repeatedly logged itself in to services using email authentication codes from his inbox without his input. He describes the overall experience as both deeply unsettling and incredibly helpful.
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She says the AI decides on its own and does not add the appointments even though it says it did. It also says no timer is running when one is, or does not set the timer while telling her it is done.
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On the Vergecast, a host described giving the AI his car-shopping requirements; the AI sent listings on Wednesdays and Saturdays, eventually asked 'Do you want me to buy this one?', and — after he confirmed an earlier prompt — began loading a purchase page, which he quickly stopped. The agent had enough access to nearly complete the transaction.
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Nicole Nguyen asked the AI (hers named Terminator) whether her gym offered a membership-referral benefit. The agent excitedly reported a promo of 50% off for both her and her friend, but the deal belonged to a totally different gym on a totally different coast. Her caption for the episode: even cuddly AIs can make mistakes.
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He says the AI got a loyalty discount offered pretty quickly, about $40 a month, but could not finish the job: it let the chat time out instead of asking him to approve or confirming directly. Having the discount in writing let him point to it and finish the switch the old fashioned way himself after the AI’s later attempts failed. He still counts the $40 a month as saved.
$40a month
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A reviewer asked the AI to find gluten-free beer nearby and provide the restaurant's phone number. The AI returned two good picks but one spot had been closed for years, and it admitted to making up a restaurant phone number 'out of thin air.' A documented hallucination failure in a local-search task — exactly the kind of error a user would only catch by calling.
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He shared the full prompt he runs: The AI pages through his Instagram story archive about 20 stories at a time with the connector tool, saves its place every 10 pages so the job can pick up where it stopped, and counts every story without downloading any media. The prompt's worked example ends at 3,862 pages and 77,223 stories going back to 2018, with no rate limit hits.
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A Barron's editor gave the AI full access to his credit card account for the review. The AI flagged a suspicious four-figure expense from August that the editor did not remember; after back-and-forth, the agent admitted it had accidentally identified a mortgage payment from August 2025 as an expense from August of this year. Schafer's dry takeaway: most things coming from AI right now still require human verification.
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