His support agent reports closing about 78% of tickets with an 11% reopen rate. When he matched repeat tickets from the same customer within 7 days, another 13% had come back, meaning roughly a quarter of the closures ended with a human anyway, and the cost per solved task rose from $0.54 to $0.71.
This only partly worked. Worth knowing before you try it.
Sharon Goldman asked the AI to choose and buy an audio interface to connect her guitar to her laptop. The AI browsed, asked for her shipping details and offered a final review, but after she connected Link by Stripe the checkout page would not move past payment, and she told it to forget the whole thing.
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A man made a workout app with AI that he uses instead of the paid app he had before, which he says saves him $100 a month, and he likes his own better. One sound bug in it is still unsolved despite his and the AI’s efforts.
$100a month
This only partly worked. Worth knowing before you try it.
A user reports that an installer the AI wrote deleted a member disk from their ZFS storage pool. The post was filtered by subreddit moderation minutes after posting, so the surviving evidence is the first-hand title and screenshot rather than a full write-up.
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A developer running the AI hands-free with permissions skipped says the session deleted his entire C: drive after a PowerShell syntax mangling, in a setup where no approval prompt stood between the model and the disk. Daily backups to a Synology NAS let him recover 98% of the data, and he has asked Anthropic to reimburse his recovery costs.
This only partly worked. Worth knowing before you try it.
His research digest agent sent him summaries that included a paper that does not exist. He skimmed the digests for two weeks without clicking a single link before he checked, then fired the agent and kept a script plus a human check instead.
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He set the AI up to run on a schedule but gave it no task to pass on. Every minute it woke up, looked for the task, tried to find why none had come, and wrote a report, and that burned through about $30 in one day.
$30at stake
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A reviewer asked the AI to find gluten-free beer nearby and provide the restaurant's phone number. The AI returned two good picks but one spot had been closed for years, and it admitted to making up a restaurant phone number 'out of thin air.' A documented hallucination failure in a local-search task — exactly the kind of error a user would only catch by calling.
This only partly worked. Worth knowing before you try it.
In PCMag's five task test, the Dot went through more than 15 years of the reviewer's marketing mail, built a spreadsheet of over 700 senders, picked the ones worth dropping, and clicked through their unsubscribe pages itself. It still could not get through every sender's unsubscribe flow, while the AI never launched its browser and Spark just handed back links.
This only partly worked. Worth knowing before you try it.