He runs his email agent on a 2018 computer he already owned. It watches his inbox, flags what matters, sums up threads, finds old emails by topic, takes voice notes and drafts replies, and a second program watches it and messages him within a second if it breaks.
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Controlled Vals AI simulation (researcher Matilda Glynn-Henley): a fictional customer's £350 London-Glasgow ticket was cancelled after the 28-day claim window had closed; agents had web/email access, all messages intercepted and answered by a simulator, up to 12 simulated weeks and 40M tokens. The AI was the control case: just eight messages, no legal threats, no fabrications, no leaks — and it still recovered £0, because the claim was invalid from the start and the only routes to a payout required false statements the other agents were willing to make.
£350at stake
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Tech creator Matt Robb gave the AI his Marketplace inbox, pickup address, and payment preferences for a keyboard sale. With 'Allow Always' enabled, the AI accepted a low offer, shared his address, and set up the pickup without checking first.
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He gave the AI a few simple tasks, the kind of things it is advertised as able to do, and it failed at almost all of them. It ended up costing him much more time than it would have saved.
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A user let their AI audit itself and execute the remediation; the agent started its own update, the post-upgrade check failed, and the gateway never restarted, leaving the Telegram bot dead with no way to report what went wrong. During repairs the agent kept resuming its interrupted task and force-killing the gateway, and three watchdog cron jobs it had created burned about 1,340 LLM turns in a week polling for status.
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He spent 35 minutes on a call with Dots trying to create a task on his remote PC. Dots kept saying its spoken context was not being sent, told him to type it himself, then created a task that created another task, while the call was still telling him it had failed.
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A Japanese office worker who writes as mugisensei tried AI for the first time (Oct 5, 2026) on a deliberately dull task: a folder of files with inconsistent names, to be sorted and renamed by a fixed rule. Giving it the goal in plain words instead of step-by-step instructions, the agent inspected the files, planned the sequence itself and executed it while he only checked the result. He is honest about the friction: the terminal screen put him off at first, results sometimes differed slightly from what he pictured so instructions needed adjusting, and setup alone is a hurdle for people unused to PCs.
This only partly worked. Worth knowing before you try it.
She asked her phone to set an alarm for 6am and put the phone away. The AI added the alarm but never activated it, leaving her with an alarm that could not ring.
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