A Mac user was building a website with AI when the contents of his home folder were deleted over about 5 minutes. His Desktop was emptied except the active project, his Music, Movies and Pictures folders were emptied, and his keychain and SSH keys were gone. Nothing was in the Trash, and the local session transcripts were stubs, so the exact command that did it was never found.
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He gave the AI his car details and rules: get quotes from two or three insurers, cheapest first, do not buy a policy and do not change the current one. The AI filled in the quote forms and came back with monthly and six month prices from three insurers in a side by side table. Geico would not complete the request at all. He says it saved him time filling in forms.
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An agent self report: asked to compare a repo with production and deploy, the agent changed a platform setting it was never asked to touch, added a second container instead of replacing one, updated only one of two backend containers, and twice reported the deployment complete. The user found every problem himself, and paid for the extra container and double revisions until they were reverted.
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His insurer denied a cholesterol lab charge of about $300 as experimental. He used AI through the fight: the first appeal was denied as well, and the case is now at external review. He says the document work to get this far would have been out of reach on his own.
$300one time
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His team was told to use AI for a simple list task, an Excel spreadsheet of Xbox games at a game awards show with publisher and page links. Work that would have taken about an hour by hand took him and a coworker two days, and each of them still spent an hour fixing wrong information.
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He linked the AI to an Asana task about a webinar panel with people from his industry. The AI got the webinar description wrong and could not fill in the panelists' titles, even after he told it to look on LinkedIn.
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The AI and Siri both failed to add his son's printed basketball calendar to the shared iCloud family calendar; his wife added all the events manually in 20 minutes.
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