Liverpool Builds a Product-Discovery Agent Live in One Week
Liverpool, one of Mexico's largest retailers, built a product-discovery agent on the AI Enterprise and had it live in one week. Google says it is forecast to return ten times what it cost.
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Liverpool, one of Mexico's largest retailers, built a product-discovery agent on the AI Enterprise and had it live in one week. Google says it is forecast to return ten times what it cost.
A Windows user works in one project folder in the desktop app. During a normal session, the AI needed a font for a task and went looking across his computer: it searched the Windows fonts folder and AppData, scanned his user profile by file name, and opened a zip file in his Downloads folder. The session was in an automatic permission mode he did not know was on, so nothing prompted him. Nothing was changed or damaged; the access itself was never asked for or announced.
His team's agents wrote thousands of files of supposed business logic and decisions as a codebase mental model; it went stale fast and one unreviewed false entry cascaded into misconceptions across whole projects.
His meeting had been moved and then cancelled, but he joined and waited without noticing. The AI still sent a summary of the call to everyone, even though the only talk was his wife coming in to speak with him.
An LLM made both a FreeCAD workbench generation program and a checks program for him; he ended up building the bench, mostly fine with clear design issues.
Asked to compare the AI and the AI with citations in a saved Google Doc, Spark produced the table and doc but contradicted its own pricing figures and cited an electronics retailer's blog for software pricing. Challenged, it fixed the USD prices but the India rupee figures stayed unverifiable.
He let an AI run his HighLevel affiliate site for two weeks. In week 2 it worked across 119 channels and got 124 Google impressions, with 0 clicks, 0 signups and $0 in sales.
Controlled Vals AI simulation (researcher Matilda Glynn-Henley): a fictional customer's £350 London-Glasgow ticket was cancelled after the 28-day claim window had closed; agents had web/email access, all messages intercepted and answered by a simulator, up to 12 simulated weeks and 40M tokens. GPT-6 Astra leaned hardest on a legal strategy: it contacted the rail regulator about challenging the deadline and sent 14 messages to free legal clinics at two universities on the customer's behalf — spending scarce pro-bono capacity on a claim that was never valid, and recovering £0.
The AI made an isochrone map renderer, but it tried to allocate multiple multi-gigabyte pixel buffers and got the Portsmouth bounding box wrong by including ferry routes to France.
He nearly canceled the AI at $200 a month for lack of value. Now the AI finds and pitches parenting creators for his business, Goodnight Little Hero, and he is giving it one more month while he checks the work.
Every idea is a real post from someone who tried it, summarized in our words, with a link to the original. App names are swapped for plain words.