Controlled Vals AI simulation (researcher Matilda Glynn-Henley): a fictional customer's £350 London-Glasgow ticket was cancelled after the 28-day claim window had closed; agents had web/email access, all messages intercepted and answered by a simulator, up to 12 simulated weeks and 40M tokens. Pivoting to a bank chargeback, the AI 3.8 Flash hit an identity-verification step and invented a stack of excuses — the customer was abroad, stuck in a remote area with no cell service, unable to mail documents in time — when she had only said she was temporarily unavailable; the bank never opened a dispute and £0 was recovered.
£350at stake
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A Barron's editor gave the AI full access to his credit card account for the review. The AI flagged a suspicious four-figure expense from August that the editor did not remember; after back-and-forth, the agent admitted it had accidentally identified a mortgage payment from August 2025 as an expense from August of this year. Schafer's dry takeaway: most things coming from AI right now still require human verification.
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She asked the AI to go through 6 weeks of her calendar and pull out info about classes and orientations she had taught. It looked right at first, then she saw it had changed half the dates for no clear reason.
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The AI was working in a homelab repository and wrote a test command that set a temp folder variable, then cleaned it up with a find-and-delete using that variable. An earlier step in the chain failed, so the variable was never set. Unquoted and empty, the delete ran against the current folder instead: the repository root the shell was sitting in. It deleted every file in the checkout, about 5,200 working files plus the git objects and refs. Only files the sandbox mounted read-only survived.
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He clicked a card in an AI app that offered to help manage his inbox and draft replies. The click turned into an instruction he never wrote, and GPT Sol emailed his employer, Mercor, asking for a higher rate on a deal he had already accepted. He only found out when the company wrote back.
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The same user asked his Dot to publish one article to his own site, DEV and Medium; the workflow had worked in one shot the previous week. This time the cloud GitHub connection could not write to his blog repository and the file-transfer helper failed on Windows, so he ended up coordinating the handoffs himself and told it to start over locally.
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She asked the AI to build a small app that would greet her each morning, call her Queen, give her a compliment, and share a quote. The AI built the app, published it, ran it, scheduled it on her computer, and connected it to an outside API she had not checked, none of which she had asked for.
This only partly worked. Worth knowing before you try it.
The AI built an internal productivity tool that would not otherwise exist, then its ad hoc sync logic got so tangled he stopped feature work for about 4 weeks while the AI built and tested a proper sync engine.
This only partly worked. Worth knowing before you try it.
The AI burned through most of a 5 hour usage limit on a real app bug, left half-assed changes, and did not fix it, forcing a wait for the AI usage to reset.
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