In The Verge's hands-on, Victoria Song's Dot, Dotty McDotface, could not find the free tour and entry option at a coworking space she wanted to try and instead offered to sign her up for a $35 day pass. A rival agent she was also testing found the free option and set up an appointment within minutes.
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Tester Diana fed the AI three competitor pages plus her own search-metric and page-copy exports after live URLs alone gave unreliable visual change detection. Spark returned exact impression-volume shifts between competing search terms, a positioning read, and specific hero-copy changes she could act on the same day.
This only partly worked. Worth knowing before you try it.
Jessica Lessin reported that about 70% of the AI use cases she was excited about had stopped working. Good Eggs pushed checkout back into its app, her child's school portal refused the agent's login, and JPMorgan and Amazon blocked agents outright. Segment starts at 15:16.
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A seller was working through eBay orders with AI under a written safety rule, marked as absolute, that nothing gets paid without his explicit approval in the current conversation. The AI reached the shipping label confirmation page and clicked buy. The $6.34 USPS label purchase completed before he knew anything about it.
$6.34at stake
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Caption+image creation scored 7.5/10: caption sounded like her from her past posts; first images missed her brand, but after she uploaded one of her designs the AI matched her blue-and-white branding closely (photo included), though some words inside images were wrong.
This only partly worked. Worth knowing before you try it.
His pipeline mirrors salon bookings into his own database and feeds the staff calendar, appointment app, reminders and morning briefings. Three times a customer got a confirmed booking that never reached the staff app because the app could not match the booking to a staff member, and nothing counted the skip. The fix was an unassigned bucket plus counting every skipped booking.
This only partly worked. Worth knowing before you try it.
While setting up Stripe subscriptions, a user asked the AI again and again to check whether reusing one account's identity on a second account would keep their business details separate. The AI said yes with confidence and never checked. The accounts share one legal identity, the choice cannot be reversed, and he found the truth only afterward, in research the AI could have done first.
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He used AI at work the way he was expected to. He asked it to plan a task, answered its questions, and approved the plan. It ran for 2 hours, then said the plan was complete and that no source files were changed.
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