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Work

Jobs, side gigs and small business · 1,693 ideas

Plumbing owner's agents run the back office, but big quotes stay human

Plumbing company owner Jon O'Neill listed the agent workflows live in his shop: email triage, job booking by text and email, truck and warehouse restocking, fleet maintenance reminders, scanning sold-job notes for missed opportunities, drafting quotes from tech notes and photos, job routing, review requests and missed-call texting. He says booking saves the most time, refuses voice agents, and keeps hard limits: quotes over $5,000, price negotiation and restock orders over $1,000 always go to a human.

WorkWent wrong

The AI batch jobs failed in silence and sent reports to the wrong people

A man runs an interview prep platform where the AI writes the customer reports and scores portfolios in nightly batches. Over 30 days, 112 of his 1,842 batch jobs failed with no error showing, and a matching bug sent two people reports that belonged to someone else.

$105at stake
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