Coach Casey Kenny asked his AI 'Milo' to book a flight for an October 21 keynote in Dallas; Milo returned United options and Kenny selected option 3. The video shows the actual booking interaction for a business trip.
In Simmons's roundup of other Dots users, one person's Dot read a cancellation email, checked live tracking on an earlier train, found it running late and got its owner onto it. The account is secondhand and brief.
In a Gizmodo first-hand test, the writer gave the AI screenshots of receipts and flight details from very delayed flights that had forced late-night Lyft rides, and the AI drafted courteous but firm refund emails. Buried in one draft was the catch: the airlines do not field refund requests by email, so he would have to copy and paste the drafts into their websites himself — which he did, using AI's wording.
This only partly worked. Worth knowing before you try it.
In a skit-style demo, her AI Aaron P offered three date options (a wine bar, a BeltLine stroll plus Ponce City Market, a brewery with games); she picked the BeltLine plan and it was locked to her calendar for Sat Sep 26, 4:00-7:00 PM with parking tips and a reminder offered.
A traveler planning a trip with AI booked his own flight and hotel, but Dots noticed the shuttle was missing, proposed it with the details they had discussed, and completed the booking form on its cloud computer - after asking him to confirm the same booking three separate times.
After SAS cancelled and moved a flight, the user rebooked at extra cost and lost prepaid food. The reimbursement claim sat undone for months until the AI searched the SAS emails and found confirmation that the food fees had already been refunded the same day — no claim needed.
A screen recording shows a proactive AI message: TAP Portugal selling Montreal (YUL) to Lisbon roundtrip nonstop for $602 CAD all-in — 34% below typical best prices — noting it pairs with Manchester United's Champions League away game at Sporting CP on Wednesday, Nov 25 at Estádio José Alvalade. A user reply reads 'the AI is my new travel agent.'
A man asked the AI to log into AA.com and United.com to check his tickets. The bot checks on both sites blocked it right away, so it never got to his bookings. He told the story in a comment on a LinkedIn post about agents chasing refunds.
This one went wrong. See what happened before you try it.
The same delivery driver has the AI watching flight prices for a trip he is planning. It compares all in totals across two airlines including baggage fees, and only messages him if a price actually drops. The rule he set is silence unless something qualifies, which he says is the part that makes the watch usable.