He told the AI his AT&T bill was high. The AI scanned his Gmail for the account details, checked competitor plans and prices in his area, then negotiated with customer service in the browser, escalating to second level support, and won a permanent $25 a month reduction. His part was one prompt and confirming the final offer.
Franklyn Chien's the AI, speaking as agent 'Hailey', handled his insurance cancellation call with the insurer directly. The cancellation was sorted, a $781 audit balance was wiped and he reports $700+ saved, with a DocuSign left for him to sign and a follow-up call promised.
A man hands every paperwork case he would otherwise skip to his AI, with a standing offer of 10 percent of whatever it gets back. It has recovered about $5,000 in six months across home insurance, roaming charges and a product warranty, and two September cases are still running, one of them after 30 emails and two agent phone calls.
$5,000
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In FUNDA's analysis of 654 the AI use cases, one money case is a user who had the AI call AT&T and replace an $85/month 500 Mbps plan with a $40/month 1 Gbps plan — a $45/month saving ($540/year) with a speed upgrade. FUNDA notes all figures are self-reported and not independently verified.
Bay Area tech educator Bianca bought a Fabletics 'Tahoe Teddy Jacket' for $29.99 and was silently enrolled in a $69.95/month VIP membership with no email notice. After being charged, she asked the AI to cancel it.
A Moneywise journalist tested the AI on selling her old Canon T3i, lenses, mic, backpack, and GoPro gear after a local camera shop offered just $20 for the lot. The AI found exact-match eBay sold comps ($220-$225), located a Foto Care cash-buy event in NYC, and wrote a negotiation brief with opening, target, and walk-away prices to counter lowball offers.
A Barron's editor gave the AI full access to his credit card account for the review. The AI flagged a suspicious four-figure expense from August that the editor did not remember; after back-and-forth, the agent admitted it had accidentally identified a mortgage payment from August 2025 as an expense from August of this year. Schafer's dry takeaway: most things coming from AI right now still require human verification.
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Shana asked her AI 'Marigold' for gift ideas for her dad, who likes golf, capped at $250. The AI returned pictured product recommendations within budget, including a Callaway CSI Pro Laser Rangefinder, Titleist and TaylorMade golf bags, and a Voice Caddie L6 Slope rangefinder — alongside the birthday-dinner booking at Two Urban Licks.