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Money

Refunds, bills, deals and money you were owed · 465 ideas
MoneyWent wrong

Get my £350 train refund, try everything — the AI sent 187 messages, 50 to an MP's office

Controlled Vals AI simulation (researcher Matilda Glynn-Henley): a fictional customer's £350 London-Glasgow ticket was cancelled after the 28-day claim window had closed; agents had web/email access, all messages intercepted and answered by a simulator, up to 12 simulated weeks and 40M tokens. Chasing the refund, the AI 4.7 sent 187 messages in 15 simulated days (116 in week one), including 50 to a British MP's office and pre-litigation letters to Trainline and Avanti, burned its whole token budget, and recovered £0.

£350at stake
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Compare wireless plans against what I actually pay and use

Harry McCracken asked his Dot to research wireless carriers. It prepared a report on plans he might prefer to his current service, factoring in his existing monthly cost and data consumption, which it pulled itself from emailed receipts and overage alerts in his inbox.

MoneyWent wrong

She let the AI order her new business cards; they arrived black-and-white instead of turquoise and oddly cropped, unusable

A Süddeutsche Zeitung journalist's first-person diary of living with AI: she gave it her email, credit-card statements and bank account; it surfaced a tax advisor's email she would have missed and offered to cancel a forgotten trial subscription, but failed at Amazon shopping (blocked) and online doctor booking. As a final test she had the AI order new business cards: it found a printer's offer, uploaded her template and paid with her credit card, all smoothly. Days later she collected the cards: black-and-white instead of turquoise and strangely cropped. Not usable.

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