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Your place, your car and your pets · 265 ideas

Answer 20,000 Starlink support calls a day by voice agent

XAI says Starlink call centers run on the AI Voice, handling about 20,000 customer calls a day across multiple languages, with roughly 70% resolved without a human and one in four sales calls ending in a purchase. A single agent verifies customers, troubleshoots hardware, issues credits and ships replacement equipment.

A highways engineer built a routing tool that scores roads by five years of crash data

He works with collision data as a UK highways engineer but could never answer the simple version for his own commute: which route has actually hurt people. He built SafeRoute with AI, which plans a route and scores it on five years of collision records; colleagues then asked for the same data as branded evidence reports for committees, which the tool now produces in about 30 seconds instead of a day of manual work.

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Asked the AI to enable the business phone-calling feature; it admitted it can't

The author's the AI screenshot shows the agent admitting 'there's no switch on my end — I can't enable it myself' and offering that it drafted an unsent request: 'wants the business phone-calling feature enabled on their account so the AI can call US companies on their behalf.'

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