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Your place, your car and your pets · 265 ideas

Answer 20,000 Starlink support calls a day by voice agent

XAI says Starlink call centers run on the AI Voice, handling about 20,000 customer calls a day across multiple languages, with roughly 70% resolved without a human and one in four sales calls ending in a purchase. A single agent verifies customers, troubleshoots hardware, issues credits and ships replacement equipment.

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Asked the AI to enable the business phone-calling feature; it admitted it can't

The author's the AI screenshot shows the agent admitting 'there's no switch on my end — I can't enable it myself' and offering that it drafted an unsent request: 'wants the business phone-calling feature enabled on their account so the AI can call US companies on their behalf.'

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