Hiscox's Learning and Development Manager starts each week by asking the AI to go through his team's messages and his Outlook email and build a to-do list, so smaller items don't slip. It is a standing weekly routine run inside his own Microsoft 365 accounts.
His agent sweeps his email and call transcripts looking for work he missed, then drafts the follow up messages and tickets for him. It catches commitments that slipped past him in busy weeks.
Without being asked, Harry McCracken's Dot began flagging incoming messages it judged urgent or important in an inbox flooded with PR pitches. It also resurfaced an email from a freelance author that he had overlooked for weeks and nudged him to respond.
Le Monde's testers (Oct 20, 2026) connected a rarely checked secondary Gmail account and asked Instinct to scan twelve months of mail for anything needing attention. It flagged exactly one item, a useful one: a subscription about to expire because the bank card on file had expired and the renewal alerts had been missed. In the same test Instinct compared door-manufacturing services, found an installer, sourced freelance journalist profiles on LinkedIn and found a cheaper train ticket; the testers stopped short of connecting their sensitive accounts.
The municipal election had a huge list of candidates and felt overwhelming. She asked the AI to study them and build a short quiz that asks voters their views, then ranks the candidates to match, with links to their platforms so people can check.
His morning agent reads his email and builds a prioritized to do list with time blocks for the day. It also checks the weather and warns him to leave earlier when rain would slow his trip, which has twice saved him from showing up soaked.
The AI sent a notification that it had spotted an email from TripIt, the vacation-planning app Ulanoff uses, about a password change he had forgotten making. The agent wanted to make sure he'd seen the email verifying it was him.
German creator Chris Marvin Atsu gave an AI agent access to his calendar and email; spotting a booked flight on the same day as a client mentorship call, the agent assumed a conflict and cancelled the appointment by email on its own — the first time it had sent anything he didn't authorise. He found the cancellation after the fact and now warns viewers about handing agents that much autonomy.
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