Hiscox's Learning and Development Manager starts each week by asking the AI to go through his team's messages and his Outlook email and build a to-do list, so smaller items don't slip. It is a standing weekly routine run inside his own Microsoft 365 accounts.
He runs his email agent on a 2018 computer he already owned. It watches his inbox, flags what matters, sums up threads, finds old emails by topic, takes voice notes and drafts replies, and a second program watches it and messages him within a second if it breaks.
This only partly worked. Worth knowing before you try it.
A man was spending 90 minutes a day on email. An AI agent was set up to read, sort and draft replies to every routine message. He now approves the drafts in 8 minutes, saving 82 minutes a day.
Commenting on the 26 use cases post, he says his AI books all his haircuts: he just says book a haircut on a day at a time, and the email confirmation comes in. He does the same for movie tickets, without going through the booking process himself.
Outside code, his biggest win is boring paperwork. The AI filed his reserve duty refunds, sorted out his national insurance payments and did his flight check-ins, working in his own logged in Chrome. Each job is about ten minutes of work, which is exactly why he kept putting them off. He gives each area of his life its own folder with a CLAUDE.md and a notes file, so the money stuff does not mix with the rest.
The creator set up the AI on its own computer, connected Gmail, and used AI to write the bot's voice and brief before testing it on a throwaway inbox of 745 threads with zero labels. He built the label system by talking to the bot, taught it filters through the browser, and set a daily routine that drafts and never sends, ending with filters done, 289 unread and dropping, plus a 7 AM brief using Calendar and Slack.
Kndarp sent the AI a photo of a broken IKEA cupboard door with its article number. The AI searched his emails for the original order number, reached out to customer support on chat, and arranged a replacement parcel arriving next week at no cost — 'No £ spent.'
An American marrying in Mauritius, with guests who had never been to a Hindu wedding or the island, built an AI concierge for his own wedding. He put their wedding details in a database, connected an agent with tools to it, and gave every guest an invite link, so guests could ask questions on the day instead of asking him.
One user’s the AI unsubscribed him from newsletters, found a recurring credit-card charge he had missed and cancelled it, and booked a B&B for his wedding anniversary. Three different errands, one agent, all completed.