Two the AI employees triage his support tickets and bug backlog in rolling sessions

Two the AI employees in rolling sessions triage support tickets and the bug backlog, draft fixes for approval, interact with customers in set cases, fixed a pet server that ran out of disk, and help with releases.

How it works

Two AI agents in rolling sessions triage support tickets and the bug backlog
Draft fixes for approval
Interact with customers in set cases

Why it’s worth knowing

Rolling sessions mean the queue is a stream, not a pile.

Where it’s from

Summarized from a public post on news.ycombinator.com. See the original ↗

Upgraded prompt

A ready-to-use prompt for this idea, built from research on what makes AI agents do the job right: who the AI should be, the exact steps, and a check to make sure it was done the way you wanted.

1Who the AI should be

2The prompt, with the steps

3The check when it’s done

Upgraded prompts are coming soon.

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Every idea is a real post from someone who tried it, summarized in our words, with a link to the original. App names are swapped for plain words.