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Shopify silently cut his store's UPS account; the AI had collect shipping working again in 10 minutes

Pulse Research Lab sells to government and prime-contractor buyers who must ship orders on their own UPS/FedEx accounts through a $0 Ship Collect option, but Shopify disconnected the store's UPS account without any notification. After Kan set up a custom app granting the AI permission to edit theme code, the AI restored UPS in 10 minutes, rewrote the collect-shipping pre-checkout cart flow in under an hour, and the store now uses Shopify Flow to store each customer's carrier, account number and service level, pre-populated on new orders.

How it works

  1. Create a custom app to grant the AI permissions to edit theme code
  2. The AI restores the UPS connection in 10 minutes
  3. The AI writes theme code fixing the Collect Shipping pre-checkout cart experience in under an hour
  4. Shopify Flow stores and pre-populates each customer's carrier, account number and service level on new orders

Why it’s worth knowing

Shopify silently cut the store's UPS account, and once permissions were set, an AI writing theme code had shipping for government buyers working again in 10 minutes.

Where it’s from

Summarized from a public post on community.shopify.com. See the original ↗

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