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My agent called my carrier, cancelled my iPad data plan and got me a $10 monthly credit

He says he had the AI call his carrier to cancel the data plan on his iPad. The AI called him in when the agent needed a human to confirm. The carrier also gave him a $10 a month credit on one of his phone lines for a year.

$10a month

How it works

  1. The AI calls the carrier
  2. Asks to cancel the iPad data plan
  3. Calls him in when the agent needs human confirmation
  4. Plan cancelled
  5. Carrier adds a $10 a month credit on a phone line for a year

Why it’s worth knowing

It knew when to bring him in: only for the one confirmation a human had to give.

Where it’s from

Summarized from a public post on reddit.com. See the original ↗

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