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My agent watched my shirt order, caught a price drop, and got me a $54.02 price adjustment

His AI watches prices on things he has bought. It flagged that two $67 Jos. A. Bank shirts from a recent order had dropped to $39.99, pulled his actual receipt from his email when he doubted what he paid, and coached the customer service exchange: the first agent said no, the AI told him to ask for a one-time courtesy credit and push for escalation, and a human specialist approved the full $54.02. Alert to refund took about half an hour.

$54.02

How it works

  1. Watch prices on recent purchases
  2. Flag the drop from $67 to $39.99
  3. Pull the real receipt from email to confirm what he paid
  4. Draft the customer service message
  5. Advise asking for a courtesy credit and escalation after the first no
  6. Specialist approves $54.02

Why it’s worth knowing

It did not just spot the drop. It proved what he paid from his own receipt and coached him past the first refusal to the person who could say yes.

Where it’s from

Summarized from a public post on reddit.com. See the original ↗

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