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HVAC owner runs 27 agents, and only three emails may send themselves

An HVAC company owner who runs several small businesses counted 27 active AI agents and 36 routines, 26 of them scheduled, working across his companies: pulling statements, filing invoices, updating sales and cost sheets, flagging overdue maintenance and tracking renewal dates. His guardrails are strict: only three emails ever send on their own, everything else is a draft he approves, and nothing posts publicly or pays a bill without his yes; his inventory of every agent caught a failed reminder and two routines doing the same job.

How it works

  1. Scheduled routines pull statements and file invoices
  2. Agents update sales and cost sheets
  3. Agents flag overdue maintenance and renewal dates
  4. Owner approves drafts before anything sends
  5. Periodic inventory of all agents checks for failed or duplicated routines

Why it’s worth knowing

He audits his own agents like staff: the inventory caught a reminder that had silently failed and two routines doing the identical job.

Where it’s from

Summarized from a public post on x.com. See the original ↗

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